Returns Policy

1.     Returns Policy

Cancellation by gitanjaliawards.com:Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days


2.     Cancellations by the customer: Before Process and Dispatch

In case we receive a cancellation notice from your side and the order has not been processed and dispatched by us, we will cancel the order and refund the entire amount within 4-5 working days.


3.     Cancellations by the customer: After processing or dispatch

An order can’t be cancelled once it is processed or dispatched. There will be no refund in this case. Trade mark- The logo of gitanjaliawards.com is a registered trade mark, any use of the logo or the content on www.gitanjaliawards.com,including copying or storing it for your own personal or for any other use is prohibited.